Options
To prepay or not to prepay?
Providing our customers with the flexilibity to manage the services they purchase through us has always been one of our most important projects. We felt that we needed to extend this flexilibity into a more customer-focused approach when it comes to billing, which is why we introduced the prepaid and postpaid payment systems.
Click these links to immediately go to the information you need:
Providing our customers with the flexilibity to manage the services they purchase through us has always been one of our most important projects. We felt that we needed to extend this flexilibity into a more customer-focused approach when it comes to billing, which is why we introduced the prepaid and postpaid payment systems.
Prepaid versus Postpaid
We offer you the option of paying your services PostPaid or PrePaid. Both of these terms probably sound very familiar to you, but on this page, we would like to invite you to discover how this works with us, and what advantages you can benefit from using these systems.Click these links to immediately go to the information you need:
- What is the difference between PrePaid and PostPaid?
- What advantages do I benefit from?
- Frequently Asked Questions
- Refill your account instantly!
What is the difference between PrePaid and PostPaid?
When opting for the PostPaid system, you will be charged for all services when you submit your order through our website. This means you only need to pay for the services you actually use. When using the PrePaid system, you add funds to your virtual account with us, which you will be able to use for adding services to your account when you need them.What advantages do I benefit from?
Pre-financing
The main benefit of using the PostPaid system is that you are not required to pre-finance services you may require in the future. You only pay the services when you submit a new order through our website. When using the PrePaid system, we require a minimum deposit of 250.00 EUR to get you started.Up to 25% reduction on services ordered
When using the PrePaid system however, we are translating this one disadvantage of the requirement of pre-financing future services into discounts of up to 25% on services you purchase using your PrePaid balance. This means you can save substantially when you decide to use our PrePaid system.Instant order processing
Another huge advantage of using the PrePaid system is instant order processing; if your account balance is high enough, we instantly activate all services you order through our website. As we will no longer need to go through manual fraud verification, our systems will automatically approve your order for further processing. This really does put you in control!Less Administration!
When using the PrePaid system, the amount of financial transactions to be executed, and processed into your accounting, drastically decreases, giving you more room to focus on your primary business, and not on this administrative overhead. Our systems will also provide you with full detail reporting so you know exactly what you paid for.Automatic Subscription Renewals
When you are using our prepaid system, you can optionally choose to have your subscriptions automatically renew when they are due for renewal. Our systems will renew them for you if your prepaid balance shows sufficient credit to do so. This means you won't need to worry about expiring services anymore.Frequently Asked Questions
- When do I need to pay my invoice when choosing the PostPaid system?Unless otherwise agreed with you, all services we provide need to be paid for before they are being activated by our systems. Using the PostPaid system does not change this, but simply allows you to only pay upon order submission, and does not require you to add credit to your account with us for future use. If you would like to discuss payment credit, please contact our billing department.
- When is my credit payment added to my account?All credit is added to your account as soon as your payment has been received and confirmed. If you feel there is an error with your credit balance, do not hesitate to contact us for verification.
- Can all services be paid using my prepaid balance?Yes, all services can be paid using your prepaid balance. In fact, our systems will automatically use your available credit when it is available. Please note however that not ALL services benefit from an additional reduction when using your prepaid balance. To find out more, please visit the page of the service you would like to order to find out if an additional reduction will be applied when using your credit balance. Still having questions? Do not hesitate and contact us!
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